Experienced delivery, exactly when you need it.
Senior-level project leadership for businesses that need it, without the overhead of a full-time hire. Fractional, interim & recovery engagements across retail, e-commerce & digital transformation.
Practical leadership across every stage of delivery.
No jargon. No armies of junior consultants. Just decisive, experienced delivery from someone who has done this at the highest level, available to your business on flexible terms.
Fractional project management
Ongoing senior oversight, retained for a set number of days each month. The right level of expertise without full-time cost or commitment.
Interim project leadership
Short-term cover during busy periods, team transitions or organisational change. Programme or project level, available at short notice.
Project recovery
Projects in difficulty need a different kind of engagement. Independent support to stabilise delivery, reset stakeholder confidence & get things moving again.
Supplier selection & RFP
Structure the process, define the requirements, run the evaluation & make a confident decision. Experienced across ERP, OMS, e-commerce & B&M systems.
Digital & systems delivery
End-to-end programme & project management across ERP, CRM, WMS, OMS, e-commerce platforms, API integrations & business change.
Project health checks
Independent review of delivery plans, governance, risks & supplier performance. Identifies problems early, before they become expensive.
Senior delivery experience, put to work for your business.
Mark McGowan has spent 25+ years managing high-stakes, high-visibility programmes across retail, e-commerce & digital transformation, at FTSE 100 businesses & major UK digital brands.
Engagements have included everything from failed ERP go-live recoveries & multi-workstream e-commerce stabilisations to board-level buying system transformations & £7m+ procurement programmes.
ContractPM was founded to make that same calibre of senior project expertise available to SMEs & growing businesses, flexibly, without the cost of a full-time hire.
Fractional
Retained on a monthly basis. Ideal for businesses with ongoing project activity that needs senior oversight without committing to a full-time hire.
Project-based
Fixed-scope engagement for a defined initiative, from discovery through to delivery. Clear outcomes, clear timeline.
Interim & rescue
Short-notice, intensive support for projects in difficulty or organisations under pressure. Available rapidly when things need to move fast.
Delivery that speaks for itself.
E-commerce programme stabilisation
Assumed management of Ingenuity’s largest customer programme mid-flight, multiple workstreams, deteriorating stakeholder confidence, slipping timelines across mobile app development & feature delivery.
Restabilised delivery, re-scoped active workstreams & designed a structured development pipeline that restored confidence across senior client leadership within weeks.
Failed ERP go-live: rescued & re-delivered
Brought in to recover a failed ERP go-live. Established command-and-control structure, rebuilt fractured stakeholder relationships & re-aligned the business case from ground level up to director.
Designed & delivered new release workflow; daily director-level standups; full programme recovery to successful outcome.
Buying & merchandising platform transformation
Led development of new B&M software including complete data rebuild with external supplier. Board-level visibility throughout; high-priority, zero-tolerance for slippage.
Full business readiness delivered, communications, training & reporting, on time & to expectations.
£7m buying system: RFI/RFP process
Short-term consultancy engagement to manage the full RFI/RFP process for a new buying & merchandising system. Requirements definition through to formal vendor shortlist.
Scoring framework, RFI documentation & supplier workshop programme delivered for a complex multi-vendor evaluation.
Let’s talk about your project.
Whether you’re planning something new or trying to get an existing project back under control, start with a free 30-minute call. No commitment, no jargon, no hard sell.